On Thursday 16th August Milbourne Lane was closed in order for tree felling works to be carried out safely by NP Tree Management. This led to considerable disruption for Claygate residents. NP Tree Management received permission from SCC for the road closure, but provided inadequate warning signs in advance to Claygate residents and failed to liaise with London United, operator of the K3 bus.
After discussions with SCC it has been accepted that there must be better and clearer communication with Claygate residents (and the K3 bus operator). In future, organisations that receive permission from SCC to close one of the roads that lead out of Claygate will be expected to provide clearer warning signs to Claygate residents and liaise with London United.